IT support Velenje

IT support for Velenje companies

Velenje and the Salek valley have a strong industrial and service tradition. IT support has to be reliable, because downtime on a production line or in accounting quickly becomes expensive.

ČrtaIT covers office and business IT: computers, Microsoft 365, user access, shared documents, backups and coordination with software vendors. Operating the production line itself or specialist industrial controllers is not included without the relevant specialist, but I can coordinate the parties so an issue is not passed endlessly between providers.

A clear boundary between office IT and production

At the start, we document devices, the network and business software and assign responsibility for each system. When a fault occurs, it is clear whether ČrtaIT, the ERP vendor, the telecoms provider or the production equipment maintainer owns the next step. Documented contacts and access shorten the route to the right person.

Most user issues are handled remotely. A visit to Velenje is arranged for physical work or a planned review. Before monthly cooperation starts, you receive a prioritised proposal rather than an automatic shopping list for new equipment.

Services in Velenje

A full IT package for small companies:

• Outsourced IT support on a monthly package
• Computer and printer maintenance
• Microsoft 365 and business email
• Cybersecurity and backups

Frequently asked questions

• Do you come to Velenje? Yes, by arrangement. Remote support covers most cases.
• How much does IT support cost? Monthly packages from EUR 549 (excluding VAT). Hourly rate EUR 70 per hour.